Privacy Policy

Last updated: 16 October 2026

This Privacy Policy explains how we collect, use, share and protect your personal information when you visit evarondalix.com, place an order with us or get in touch. We respect your privacy and only use your information in ways you would reasonably expect.

1. WHO WE ARE

evarondalix.com is operated by IMPERIAN LIMITED, a private limited company registered in England and Wales. IMPERIAN LIMITED is the data controller responsible for your personal information.

Company name: IMPERIAN LIMITED

Company number: 15578885

Registered office: 22 Sydenham Road, Smethwick, England, B66 2DE

Directors: Abid Hussain and Abdullah Bin Walid Tanin

Email: info@evarondalix.com

Phone: +44 7873 324816

We handle personal information in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. THE INFORMATION WE COLLECT

Information you give us. When you place an order, create an account, sign up to our newsletter or contact us, you may give us:

Contact details, such as your name, email address, phone number, billing address and delivery address.

Account details, such as your login email and password if you create an account.

Order details, such as the products you buy, sizes, order history and any returns.

Messages you send us, including emails, phone calls and messages through our contact form or social media.

Reviews, photos or comments you choose to share with us.

Your marketing preferences, such as whether you want to receive our newsletter.

Payment information. Payments are processed securely by our third party payment providers. We do not see or store your full card details.

Information collected automatically. When you use our website, we and our service providers may automatically collect:

Device information, such as your IP address, browser type, operating system, device type and language settings.

Usage information, such as the pages you visit, how long you stay, the products you look at, the website you came from and whether you open or click on our emails.

General location information, such as your town or region, based on your IP address.

Most of this is collected through cookies and similar technologies. See section 9 for more information.

3. HOW WE USE YOUR INFORMATION AND OUR LEGAL BASIS

To fulfil your order (contract). We use your information to process your order, take payment, arrange delivery, handle returns and refunds, and send you order and delivery updates.

To provide customer service (contract and legitimate interests). We use your information to answer your questions, deal with complaints and help with any problems.

To run and improve our shop (legitimate interests). We use information about how people use our website to fix problems, understand what our customers like, improve our products and make the website easier to use.

To keep our website and customers safe (legitimate interests and legal obligation). We use information to prevent and detect fraud, misuse of our website and other unlawful activity.

To send you marketing (consent or soft opt in). If you sign up to our newsletter, or if you have bought from us and have not opted out, we may send you emails about new arrivals, offers and promotions. You can unsubscribe at any time using the link in every email or by contacting us.

To show you relevant adverts (consent). With your consent, we use cookies and similar tools so that our adverts can be shown to you on other platforms such as social media, and so we can measure how well our adverts perform.

To meet our legal obligations (legal obligation). We keep certain records, such as order and payment records, to meet our tax and accounting duties and to respond to lawful requests from authorities.

4. WHO WE SHARE YOUR INFORMATION WITH

We never sell your personal information. We only share it where needed with:

Service providers who help us run our business, such as our website and hosting provider, email and customer service tools, and analytics providers.

Payment providers, who process your payment securely.

Delivery companies and couriers, who need your name, address and contact details to deliver your order.

Advertising and social media platforms, where you have agreed to marketing or advertising cookies.

Professional advisers, such as accountants, lawyers and insurers, where necessary.

Authorities, such as the police or HM Revenue and Customs, where we are required by law or need to protect our rights or prevent fraud.

A buyer or successor, if our business or part of it is ever sold or restructured.

All service providers are only allowed to use your information to provide their services to us and must keep it secure.

5. INTERNATIONAL TRANSFERS

Some of our service providers may store or process information outside the United Kingdom. Where this happens, we make sure appropriate safeguards are in place, such as a UK adequacy decision or approved contractual protections, so your information remains protected.

6. HOW LONG WE KEEP YOUR INFORMATION

We only keep your personal information for as long as we need it for the purposes described in this policy. As a general guide:

Order, payment and invoice records are kept for six years after the end of the financial year in which the order was placed, to meet our tax and accounting obligations.

Account information is kept for as long as your account is active. You can ask us to close your account at any time.

Customer service messages are kept for up to two years after your last contact with us.

Marketing data is kept until you unsubscribe or ask us to delete it.

After this, we securely delete or anonymise your information.

7. YOUR RIGHTS

Under UK data protection law, you have the right to:

Be informed about how we use your personal information, which is what this policy does.

Access the personal information we hold about you and receive a copy.

Ask us to correct information that is wrong or incomplete.

Ask us to delete your information where we no longer have a good reason to keep it.

Ask us to restrict how we use your information in certain situations.

Object to us using your information for our legitimate interests or for direct marketing.

Receive your information in a portable format and have it sent to another organisation where this applies.

Withdraw your consent at any time where we rely on consent, for example for marketing emails or advertising cookies.

To use any of these rights, please email info@evarondalix.com. We may ask you to confirm your identity before we act on your request. We will respond within one month, and there is usually no charge.

Sometimes we may not be able to fully meet a request, for example where we must keep certain records by law. If so, we will explain why.

8. KEEPING YOUR INFORMATION SAFE

We use appropriate technical and organisational measures to protect your personal information, including secure encrypted connections on our website and limited access to customer data. However, no method of sending data over the internet is completely secure, so we cannot guarantee absolute security. Please keep your account password private.

9. COOKIES

Cookies are small text files stored on your device when you visit a website. We use:

Essential cookies, which are needed for the website to work, such as remembering what is in your basket and keeping checkout secure.

Analytics cookies, which help us understand how visitors use our website so we can improve it.

Marketing cookies, which help us show you relevant adverts on other websites and social media and measure how well they work.

Essential cookies are always active. Analytics and marketing cookies are only used if you agree to them through our cookie banner. You can change your choices at any time through the cookie settings on our website or in your browser settings. Blocking some cookies may affect how our website works.

10. LINKS TO OTHER WEBSITES

Our website may contain links to other websites, such as social media platforms or payment providers. We are not responsible for how those websites handle your information, so please read their privacy policies.

11. CHILDREN

Our website is not intended for children under 16, and we do not knowingly collect information from children. If you believe a child has given us their information, please contact us and we will delete it.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new "last updated" date. If the changes are important, we may also let you know by email.

13. COMPLAINTS

If you have any concerns about how we use your personal information, please contact us first at info@evarondalix.com and we will do our best to put things right.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK authority for data protection.

Website: ico.org.uk

Phone: 0303 123 1113

Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

14. CONTACT US

IMPERIAN LIMITED trading as evarondalix.com

22 Sydenham Road, Smethwick, England, B66 2DE

Email: info@evarondalix.com

Phone: +44 7873 324816