Shipping

SHIPPING POLICY

 

Last updated: 16 October 2026

 

Thank you for shopping at evarondalix.com. We want your order to reach you quickly and safely, so here is everything you need to know about how we ship.

 

 

WHERE WE SHIP

 

We ship from the United Kingdom and deliver to addresses within the United Kingdom only. At the moment we do not offer international shipping.

 

 

SHIPPING OPTIONS

 

You can choose between two delivery options at checkout:

 

FREE STANDARD SHIPPING

Cost: Free

Delivery time: 4 to 5 business days

 

INSURED EXPRESS SHIPPING

Cost: £4.95

Delivery time: 2 to 3 business days

Your parcel is insured while it is in transit, giving you extra peace of mind.

 

Business days are Monday to Friday, excluding UK bank holidays.

 

 

ORDER PROCESSING

 

Once your order is placed, you will receive an email confirming that we have received it. We then prepare and pack your items with care. Orders placed on weekends or bank holidays are processed on the next business day.

 

When your order has been dispatched, we will send you a shipping confirmation email, including tracking information where available, so you can follow your parcel on its way to you.

 

 

DELIVERY TIMES

 

The delivery times above are estimates and start from the day your order is dispatched. While most orders arrive on time, delays can sometimes happen during busy periods such as Black Friday and Christmas, because of bad weather or because of courier disruption. If your order is delayed, we will keep you updated.

 

If your order has not arrived within 30 days of being placed, you can cancel it and receive a full refund.

 

 

DELIVERY ADDRESS

 

Please check that your delivery address is complete and correct before placing your order, including your house number, flat number and postcode. If you notice a mistake, contact us as soon as possible at info@evarondalix.com. We can usually update the address if your order has not yet been dispatched, but we cannot change it once the parcel is on its way.

 

We are not responsible for delays or failed deliveries caused by an incorrect or incomplete address.

 

 

MISSED DELIVERIES

 

If nobody is home when the courier arrives, they will usually leave a card or send a notification explaining how to rearrange delivery or collect your parcel. If a parcel is returned to us because it could not be delivered, please get in touch and we will help arrange a resend or a refund.

 

 

LOST OR DAMAGED PARCELS

 

If your tracking shows your parcel as delivered but you cannot find it, please check with neighbours and around your property first, then contact us within 7 days and we will investigate with the courier.

 

If your parcel arrives damaged, please take a photo of the packaging and the item and email us at info@evarondalix.com within 7 days of delivery. We will sort out a replacement or refund for you.

 

Orders sent with Insured Express Shipping are covered by insurance during transit, which helps us resolve any loss or damage as quickly as possible.

 

 

QUESTIONS

 

If you have any questions about your delivery, we are happy to help.

 

IMPERIAN LIMITED trading as evarondalix.com

22 Sydenham Road, Smethwick, England, B66 2DE

Email: info@evarondalix.com

Phone: +44 7873 324816