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Terms of Service

Terms of Service

TERMS OF SERVICE

 

Last updated: 16 October 2026

 

Please read these Terms of Service carefully before using our website or placing an order. By visiting evarondalix.com or buying from us, you agree to these terms. If you do not agree with them, please do not use our website or place an order.

 

 

1. WHO WE ARE

 

The website evarondalix.com is owned and operated by IMPERIAN LIMITED, a private company limited by shares and registered in England and Wales.

 

Company name: IMPERIAN LIMITED

Company number: 15578885

Registered office: 22 Sydenham Road, Smethwick, England, B66 2DE

Directors: Abid Hussain and Abdullah Bin Walid Tanin

Email: info@evarondalix.com

Phone: +44 7873 324816

 

In these terms, "we", "us" and "our" mean IMPERIAN LIMITED trading as evarondalix.com. "You" and "your" mean the person using our website or placing an order.

 

 

2. CHANGES TO THESE TERMS

 

We may update these terms from time to time, for example when the law changes or when we change the way our shop works. Any changes will be posted on this page with a new "last updated" date. The terms that apply to your order are the ones shown on our website at the time you place it.

 

 

3. WHO CAN USE OUR WEBSITE

 

Our website is intended for customers living in the United Kingdom. You must be at least 18 years old to place an order, or have the permission of a parent or guardian who agrees to these terms on your behalf. By placing an order, you confirm that the information you give us is true and accurate.

 

 

4. OUR PRODUCTS

 

We sell clothing and fashion essentials for men and women, including jackets, dresses, hoodies, shirts and trousers.

 

We do our best to describe and show our products as accurately as possible. However, colours can look slightly different depending on your screen, and small variations in size, fabric or finish can occur between production batches. Product images are for illustration and the item you receive may differ slightly from the picture.

 

All products are subject to availability. If an item you ordered turns out to be out of stock, we will let you know as soon as possible and either offer you a suitable alternative or give you a full refund.

 

Our products are sold for personal use only. We may refuse or cancel orders that we reasonably believe are placed for resale.

 

 

5. PRICES AND PAYMENT

 

All prices on evarondalix.com are shown in pounds sterling (GBP). Delivery charges, where they apply, are shown separately at checkout before you pay.

 

We may change our prices at any time, but changes will not affect orders that have already been confirmed. If we discover an obvious pricing error after you have placed your order, we will contact you and give you the choice of continuing at the correct price or cancelling your order for a full refund.

 

Payment is taken when you place your order. By paying, you confirm that the payment method you use belongs to you or that you are authorised to use it. We may cancel an order if we have reason to believe the payment information is incorrect or fraudulent. Suspected fraud may be reported to the relevant authorities.

 

 

6. PLACING AN ORDER

 

When you place an order, you will receive an email acknowledging that we have received it. This does not yet mean your order has been accepted. A contract between you and us is formed when we send you an email confirming that your order has been dispatched.

 

We may refuse an order, for example if an item is unavailable, if there is an error in the price or description, or if we cannot deliver to your address. If this happens, we will tell you and refund any payment you have made.

 

 

7. SHIPPING AND DELIVERY

 

We ship from the United Kingdom and deliver to addresses within the United Kingdom only. We do not currently ship internationally.

 

We offer two delivery options:

 

Free Standard Shipping: free of charge, with delivery usually within 4 to 5 business days.

 

Insured Express Shipping: £4.95, with delivery usually within 2 to 3 business days. This option includes insurance for your parcel while it is in transit.

 

Business days are Monday to Friday, excluding UK bank holidays. Delivery times are estimates and start from the day your order is dispatched. Occasionally delays can happen because of the courier, bad weather, busy periods or other events outside our control. If your order is significantly delayed, we will keep you informed. If an order has not arrived within 30 days of being placed, you can cancel it and receive a full refund.

 

Please make sure your delivery address is complete and correct. We are not responsible for delays or failed deliveries caused by an incorrect address. Once your order has been delivered to the address you gave us, responsibility for the goods passes to you.

 

 

8. YOUR RIGHT TO CANCEL

 

Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days without giving any reason. The cancellation period ends 14 days after the day you, or someone you name other than the courier, receive the goods. If your order arrives in several parcels, the 14 days start from the day you receive the last item.

 

To cancel, simply let us know clearly by emailing info@evarondalix.com before the 14 days are up. Please include your name, order number and the items you wish to return.

 

After telling us, you must send the items back within 14 days. You are responsible for the cost of returning the items unless they are faulty or not as described. Items should be returned unworn, unwashed and in their original condition with all tags attached. We may reduce your refund if the value of an item has been reduced because it was handled more than necessary to check its size, style and quality, in the way you would in a shop.

 

We will refund the price of the items and the cost of standard delivery. If you chose Insured Express Shipping, we will only refund the amount equal to our free standard delivery option, so the extra £4.95 is not refundable. Refunds are made within 14 days of us receiving the returned items, or within 14 days of you giving us proof that you have sent them back, whichever is sooner. We will refund you using the same payment method you used to pay.

 

For hygiene reasons, certain items such as underwear, swimwear and earrings cannot be returned once the hygiene seal or protective packaging has been removed, unless they are faulty.

 

For full details on how to send items back, please see our Returns Policy.

 

 

9. FAULTY, DAMAGED OR INCORRECT ITEMS

 

If an item arrives damaged, faulty or is not what you ordered, please contact us at info@evarondalix.com within 7 days of delivery, ideally with your order number and a photo of the problem. We will tell you how to return the item and will cover the return cost. You can then choose a replacement or a full refund, including the original delivery charge.

 

This does not affect your legal rights under the Consumer Rights Act 2015, which give you longer to claim if goods turn out to be faulty or not as described.

 

 

10. USING OUR WEBSITE

 

You may use our website for lawful purposes only. You agree not to:

 

Copy, sell or reuse content from our website for commercial purposes without our written permission.

Attempt to gain unauthorised access to our website, servers or systems.

Upload or send viruses or any other harmful code.

Collect or store personal data about other users.

Post anything false, offensive, abusive or unlawful in reviews, messages or comments.

Use automated tools to scrape, crawl or copy our website.

 

You are welcome to print or download pages for your own personal use. If you break these rules, we may suspend or stop your access to our website.

 

 

11. REVIEWS AND CONTENT YOU SEND US

 

If you send us reviews, photos, comments or other content, you confirm that it is your own, that it is honest and that it does not break anyone else's rights. You give us permission to use, display and share that content on our website and social media channels free of charge. We may remove any content at our discretion.

 

 

12. INTELLECTUAL PROPERTY

 

All content on evarondalix.com, including text, images, product photos, logos and design, belongs to us or our licensors and is protected by copyright and other intellectual property laws. You may not use our name, logo or content without our prior written consent.

 

 

13. LINKS TO OTHER WEBSITES

 

Our website may contain links to other websites, such as payment providers or social media platforms. These links are provided for your convenience. We have no control over those websites and are not responsible for their content, services or privacy practices.

 

 

14. OUR LIABILITY TO YOU

 

We are responsible for loss or damage you suffer that is a foreseeable result of us breaking these terms or failing to use reasonable care and skill. We are not responsible for loss or damage that was not foreseeable when the contract was made.

 

We only supply products for personal and household use. We are not liable for any loss of profit, loss of business, business interruption or loss of business opportunity.

 

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited or excluded under UK law, including your rights under the Consumer Rights Act 2015.

 

While we work hard to keep our website running smoothly, we cannot guarantee that it will always be available, uninterrupted or free from errors.

 

 

15. EVENTS OUTSIDE OUR CONTROL

 

We are not responsible for delays or failure to fulfil our obligations caused by events outside our reasonable control, such as strikes, extreme weather, courier disruption, technical failures or other unforeseen circumstances. If this happens, we will contact you as soon as possible and do what we can to reduce the delay. If the delay is significant, you may cancel your order and receive a full refund.

 

 

16. PRIVACY

 

We take your privacy seriously. Any personal information you give us is handled in line with our Privacy Policy and UK data protection law. Please read our Privacy Policy to understand how we collect, use and protect your information.

 

 

17. COMPLAINTS AND DISPUTES

 

If you are unhappy with anything, please contact us first at info@evarondalix.com or call +44 7873 324816. We will do our best to resolve the issue quickly and fairly. You can also write to us at IMPERIAN LIMITED, 22 Sydenham Road, Smethwick, England, B66 2DE.

 

 

18. GOVERNING LAW

 

These terms are governed by the laws of England and Wales. Any dispute relating to these terms or your order will be dealt with by the courts of England and Wales. If you live in Scotland or Northern Ireland, you may also bring proceedings in your local courts.

 

 

19. OTHER IMPORTANT TERMS

 

We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and make sure it does not affect your rights.

 

If any part of these terms is found to be invalid or unenforceable, the remaining parts will continue to apply.

 

If we do not insist straight away that you do something you are required to do under these terms, or if we delay taking action, this does not mean that you no longer have to do it or that we cannot take action later.

 

These terms, together with our Privacy Policy and Returns Policy, form the entire agreement between you and us regarding your use of our website and any purchase you make.

 

 

20. CONTACT US

 

If you have any questions about these Terms of Service, please get in touch.

 

IMPERIAN LIMITED trading as evarondalix.com

22 Sydenham Road, Smethwick, England, B66 2DE

Email: info@evarondalix.com

Phone: +44 7873 324816

Company number: 15578885

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